Terms and Conditions

1. BASIC CONCEPTS

1.1 The Contractor - the administrator of Fbmteam.com who owns and operates the Website and provides the Service according to the current Agreement.

1.2 The Customer, The User- an individual interested in purchasing of The Service.

1.3 The Game - an interactive online video game.

1.4 The Website - Contractor's website, based on domain https://fbmteam.com.

1.5 The Service - educational process between the Contractor and the Customer in The Game in order to improve the Customer's skills, confidence and experience. A full list of services and their respective descriptions is available on the Website.

1.6 The current Agreement regulates the relations between the Customer and the Contractor regarding the Service provided by the Contractor. By placing an order according to this Agreement, the Customer confirms their approval and acceptance of the Agreement.

 

Contact details:

E-mail: support@fbmteam.com

2. GENERAL PROVISIONS

2.1 It is important that you read this Agreement carefully as it contains legal information regarding your use of the Website. You, the Customer, are responsible for fully reading and understanding all of current Agreement, as well as clauses before making a purchase here. This is a legal agreement between you (the Customer) and the Contractor. By purchasing any service offered on this Website, you are agreeing to all our terms, clauses, and conditions. If you do not agree to our terms, conditions and clauses, please do not purchase any service offered on the site.

3. COMMUNICATION

3.1 When visiting the Website, it means you are communicating with us electronically. You are consenting to receive electronic communications from us. When we communicate with you, it could be in different methods such as live chat, e-mail, or instant messengers.

3.2 Customer that had sumbitted their email address by filling a special webform on the Website agrees to receive promotional emails or newsletters unless they had unsubscribed from such emails.

4. THE METHOD OF PLACING AN ORDER

4.1 The Customer is obliged to carefully examine the Agreement and other rules and instructions, concerning The Service provided by the Contractor (they are published in The Website).

4.2 To place an order the Customer chooses the required service using a special webform in the Contractor's site and fills all fields that are specified as necessary. These fields include the vital information needed to proceed the service by Contractor.

4.3 By sending the filled form to the Contractor, the Customer gives unconditional agreement on total compliance of the Agreement and other conditions of the deal, which were chosen by the Customer in the web-form (nature and volume of the services etc.).

4.4 After sending the webform, the Customer makes payment through the chosen payment method according to the specified rate.

5. PAYING FOR THE SERVICE

5.1 The Services.

The owner of the Site offers private educational services, which are rules and techniques of character boost, obtaining items, locationmap walkthrough, and other related actions. The Services are provided by either individual lessons, or group exercises and game passing.

5.1.1 Under no circumstances, we obtain access to your game account, items, or resources. All the tutorsgame partners provide the Services using their own game accounts.

5.2 To obtain the services of the Site, the prospective client must perform the following actions:

5.2.1 read the text of this offer;

5.2.2 on the official Site, accessible to all Internet users, choose the services desired for the acquisition.

5.2.3 create a bill for the payment corresponding to the selected service package by selecting all the necessary fields on the Site and selecting the appropriate payment option for such an account;

5.2.4 pay the billed invoice on time not later than the day preceding the date of the beginning of the provision of the Services;

Payment for services is made on-line using payment systems of third parties, such as PayPal, Stripe, and others.

When placing an order, the customer should choose the desired method of payment.

In case of payment by bank card, a secure window with a payment page will open, where it is necessary to enter your bank card details.

For additional authentication of the cardholder, security protocols of issuing banks are used. If the bank that issued the card supports this technology, the payer will be redirected to the server of the issuing bank for additional identification. Information on the rules and methods of additional identification should be specified in the bank that issued the bank card.

The personal information provided by the payer (name, address, telephone, email, bank card number) is confidential and is not subject to disclosure. The data of the payer's bank card is transmitted only by encrypted networks and is not stored on the server. The security of Internet payment processing is guaranteed by the acquiring bank.

All transactions with payment cards are in accordance with the requirements of Visa International and MasterCard WorldWide.

5.2.5 properly implement all recommendations submitted.

5.3 Accepting the terms of this offer, the Customer agrees to the terms and conditions of using third party services - payment systems, whose technologies are used on the Site, in order to ensure payment for services, as well as the possibility of a refund.

5.4 For the duration of the provision of the Services, the Client unconditionally agrees to comply with the requirements of the tutorgame partner designated to such client, to complete tasks that make up an educational process.

5.5 Owners are required to:

5.5.1 after receipt of payment from the client, provide the customer with access to his / her private account.

5.5.2 to provide the client, at his request, with recommendations, advice and other information on obtaining services;

5.5.3 to provide services in due time and in volume in accordance with the order of the client.

6. RECEIVING THE SERVICE

6.1 After Customer completes payment for the Service, Contractor is obliged to provide the Service according to the current Agreement and Service's description.

6.2 Communication between Customer and the Contractor during execution of the Service is held via email, live chat, or instant messengers.

 

Publication date: 01.10.2023

Published by the Administration fbmteam.com